Lash Time BKK
Terms & Cancellation Policy
Please read our policies before booking your appointment.
Last updated: May 2026
01
Deposits
- To confirm your appointment, a deposit of THB 500 is required. This deposit will be applied toward your total service cost on the day of your appointment.
- Deposits are paid via PromptPay. Please send your transfer slip via Line after payment.
- Deposits are non-refundable if you cancel within 24 hours of your appointment.
02
Cancellations & Rescheduling
- Please cancel or reschedule at least 24 hours before your appointment.
- Cancellations made more than 24 hours in advance will receive a full deposit refund or credit toward your next visit.
- No-shows or cancellations within 24 hours will forfeit the deposit.
- To cancel or reschedule, contact us via Line.
03
Lateness
- Please arrive on time. We will hold your slot for up to 15 minutes.
- Arriving more than 15 minutes late may result in a shortened service or rescheduling, at our discretion.
04
Health & Safety
- Please inform us of any eye conditions, allergies, or sensitivities before your appointment.
- We reserve the right to decline service if we believe it may cause harm.
- Patch tests are available on request for clients who have never had lash extensions.
05
Service Guarantee
- If you experience any issues with your lashes within 3 days of your appointment, contact us and we will arrange a complimentary fix.
- The guarantee does not apply if aftercare instructions were not followed.
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